TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.deargod.shop (the "Site"). This Site is owned and operated by Dear God. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions andagree to abide by them at all times.

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INTERLLECTUAL PROPERTY
All content published and made available on our Site is the property of Dear God and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and
anything that contributes to the composition of our Site.

AGE RESTRICTIONS
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over
18 years old. We do not assume any legal responsibility for false statements about age.

ACCOUNTS
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if
you violate these Terms and Conditions.

SALE OF GOODS
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:

- Clothing.

We are under a legal duty to supply goods that match the description of the good(s) you order on
our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you
access it. This includes all products listed as being out of stock. All information, descriptions, or
images that we provide about our goods are as accurate as possible. However, we are not legally
bound by such information, descriptions, or images as we cannot guarantee the accuracy of all
goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
cancel your order and have already processed your payment, we will give you a refund equal to the
amount you paid. You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.

THIRD PARTY GOODS AND SERVICES
Our Site may offer goods and services from third parties. We cannot guarantee the quality or
accuracy of goods and services made available by third parties on our Site.

Payments
We accept the following payment methods on our Site:
- Credit Card;
- PayPal;
- Debit;
- Apple Pay; and
- Google Pay

When you provide us with your payment information, you authorise our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the
right to cancel or reverse your transaction.

SHIPPING AND DELIVERY
When you purchase goods from our Site, the goods will be delivered through one of the following
methods:

- Up to 4 business days (UK); or
- 3 to 5 business days (European); or

- Up to 10 business days (International)

Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforseen circumstances. Please note that delivery times do not
include weekends and bank holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United Kingdom your
purchase may be subject to import duties and taxes applied by the destination country. You are
responsible for paying any such duties or taxes. Please contact your local customs office for more
information before making a purchase. We are not responsible for the payment of any such duties or
taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of
the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person
as a result of you providing us with inaccurate or incomplete information.

RIGHT TO CANCEL AND RECEIVE REIMBERSMENT
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to
cancel your contract to purchase goods from us within 14 days. The cancellation period:

- Will end 14 days from when you receive, or someone you nominate receives, the goods when
you purchased good(s) in one order that are all delivered together;
- Will end 14 days from when you receive, or someone you nominate receives, the last good
when you purchased goods in one order that are delivered separately; or
- Will end 14 days from when you receive, or someone you nominate receives, the first good
when you purchased goods that will be regularly delivered during a defined period of time.
 

To exercise your right to cancel you must inform us of your decision to cancel within the
cancellation period. To cancel, contact us by email at hello@deargod.uk.

 

We will send you a returns form once we have been notified or you can download a returns form here

If you cancel the purchase with us and the goods have already been sent to you, then you must return
the goods to us as soon as possible after informing us of your decision to cancel. You will be
responsible for the cost of returning the goods. We will not be responsible for any damage or loss to
the goods that occurs before they are returned to us, including while the goods are in transit.

If you cancel your purchase with us, we will reimburse to you the payment we received from you
under the sale, excluding the costs of delivery.

 

Please note that we are permitted by law to reduce your reimbursement to reflect any
reduction in the value of the goods that was caused by handling other than what is necessary to
establish the nature, characteristics, and functioning of the goods.

We will provide the reimbursement without undue delay, no later than 14 days after we receive the goods back from you and proof of return is provided.

We will make the reimbursement using the same form of payment as you used for the initial
purchase. With UK orders, you will not incur any fees because of the reimbursement, however if your are ordering from a Europeane or International country, please check with your bank that no fees will be incurred due to the refund. We are not responsible for any fees incurred due to the processing of your refund.

This right to cancel and to reimbursement is not affected by any return or refund policy we may
have.

REFUNDS FOR GOODS
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our site for any of the following reasons:
- Goods are broken;
- Goods is/are the wrong size;
- Purchaser changed their mind; or
- Good does not meet the purchaser's expectations.

RETURNS
Returns can be made by mail. To return items by mail, please follow this procedure:
Please email us at: hello@deargod.uk and we will provide the address that you can return your
item(s) to.

CONSUMER PROTECTION LAW
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer
protection legislation in your jurisdiction applies and cannot be excluded, these Terms and
Conditions will not limit your legal rights and remedies under that legislation. These Terms and
Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory provisions of the
legislation will apply.

LINKS TO OTHER WEBSITES
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on
our Site. It is your responsibility to read the terms and conditions and privacy policies of these third
party websites before using these sites.

LIMITATION OF LIABILTY
Dear God and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable
for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use
of the Site.

INDEMNITY
Except where prohibited by law, by using this Site you indemnify and hold harmless Dear God and
our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims,
losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or
your violation of these Terms and Conditions.

APPLICABLE LAW
These Terms and Conditions are governed by the laws of the Country of England.

SEVERABILTY
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the removal
and the rest of these Terms and Conditions will still be considered valid.

CHANGES
These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect users
to behave on our Site. We will notify users by email of changes to these Terms and Conditions or
post a notice on our Site.

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CANCELLATION
If you want to cancel your contract of sale with us please use the form on our website or email us: 
Email: hello@deargod.uk

CONTACT DETAILS
Please contact us if you have any questions or concerns. Our contact details are as follows:

hello@deargod.uk (Email)
20 Wenlock Road, London, N1 7GU (Administrative address only)

You can also contact us through the feedback form available on our Site.
 

Effective Date: 8th day of June, 2024
©2002-2024 LawDepot.co.uk®

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